Bakti Tarigan R., Mangani K. OPERATIONAL RISK ANALYSIS OF NETWORK OPERATION CENTER DIVISION PT. IO
| Autor | Rindu Bakti Tarigan, Ktut Mangani |
| Tytuł | OPERATIONAL RISK ANALYSIS OF NETWORK OPERATION CENTER DIVISION PT. IO |
| Title | |
| Słowa kluczowe | risk, likelihood, impact, risk criteria, risk mitigation |
| Key words | |
| Abstrakt | This research is try to identify the operational risks in Network Operation Center division of PT. IO; measure and evaluate the risks, as well as make control and response measures to operational risks. The research method was a survey and Focus Group Discussion, by using a questionnaire as a research tool. The sample selection is done by Quota sampling and Convenience sampling methods to the employees in Division Network Operating Center PT.IO, which has had experience of at least 5 years. The results showed that as many as 40 out of 49 identified risks have been handled properly. Against these risks, the company have 35 standard operating procedure documents (SOPs) as a mitigation of those risks. Nonetheless, efforts are needed to improve and update mitigation strategies because of the possibility of new risks and increased risk levels. It becomes a suggestion for further research as well as suggestion to undertake further research on mitigation at the division and director level. |
| Abstract | |
| Cytowanie | Bakti Tarigan R., Mangani K. |
| HTML | wersja html |
| Pełny tekst | AMME_2018_n1_s115.pdf |
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