Organizational practice and employee expectations in the processes of preparation and implementation of evaluation systems

Karolina Jakubowska
Jagiellonian University in Kraków, Poland
Jakubowska, Karolina (Jagiellonian University in Kraków, Poland)
Organizational practice and employee expectations in the processes of preparation and implementation of evaluation systems
Annals of Marketing Management and Economics, 2016, vol.2, nr 2, s. 25-34

Key words

employee assessment employee assessment methods employees’ expectations feedback sense of justice

Abstract

The aim of this work was to explore employee evaluation as they are used in organizations. The research method was a survey, and the research tool was a questionnaire. Results from the studies show that there is a discrepancy between employee expectations of the evaluation processes and their real effects. This can cause employees to feel a sense of injustice with regard to evaluations, which, according to research, is quite common. A lack of analysis of the evaluation practice from the organizational perspective was a substantial limitation of the research conducted for this article. Nevertheless, conclusions from the research can be used as pointers in creating and correcting evaluation systems in organizational practice.